Privacy Policy

EuroBytes is committed to protecting your privacy and any personal information you share with us. Accordingly, we have developed this privacy policy to help you understand how we collect, use, communicate, disclose, and otherwise process personal information. Please read this privacy policy carefully.

If you have additional questions or would like further information, please contact us at privacy@eurobytes.eu.

About Eurobytes

  • EuroBytes B.V.
  • Postbus 349, 3500 AH, Utrecht, The Netherlands
  • Tel.: +31 625 298412
  • Mail: privacy@eurobytes.eu
  • Registered with the Dutch Chamber of Commerce, under number: 84275138

EuroBytes is the controller for the processing of your personal data, as described in this privacy policy. Our company particulars are:

NOTE : EuroBytes will host and deploy the application for you, but your data is in the hands of the application. It's the application's responsibility to secure your data

To whom does this privacy apply?

This privacy policy applies when you visit and use the EuroBytes website and services, and when you contact us through the website or otherwise. This privacy policy does not apply to the content and data processed, stored, or hosted by our customers using EuroBytes services. Nor does it apply to any products, services, websites, or content offered by third parties or subject to their own privacy notice.

How do we use your personal data?

Below is an overview of the purposes for which EuroBytes processes your personal data. For each purpose, we indicate the type of personal data, the legal basis for processing, and the retention period.

You can also delete or block cookies via your browser settings. Please note that disabling cookies may affect the functionality of (parts of) the website. For more information, see:

Legal bases (GDPR)
Article 6.1(a) GDPR Consent: We process your personal data based on your consent
Article 6.1(b) GDPR Contract: We need your personal data to enter into or perform a contract with you.
Article 6.1(f) GDPR Legitimate interest: We process your personal data for our legitimate interests or those of a third party

If we require specific personal data to comply with a legal obligation or to enter into/perform an agreement with you, your refusal to provide such data may result in the inability to use the relevant service.

Customers

When you enter into an agreement with EuroBytes, we collect and process certain personal data such as your name, address, telephone number, payment information, and email address to process your order and provide our services. For certain services (e.g., credit card payments or access to secure facilities), we may request additional documentation to prevent fraud or comply with legal obligations.

We delete these data as soon as you delete your user account with us or once the statutory retention period (e.g., 7 years for tax purposes) expires. You can request deletion of your account by emailing privacy@eurobytes.eu. The legal basis for this processing is Article 6.1(b) GDPR.

Contact

To provide customer service, EuroBytes may collect your personal data to respond to your questions submitted via email, contact forms, or chat. This may include your IP address, name, email address, and any data you provide in your message. Processing is necessary for our legitimate interests (Article 6.1(f) GDPR), namely to serve you efficiently and optimize our customer service. Data is stored for 6 months after responding to your message or resolving your complaint.

Newsletters

If you sign up for our newsletter, we use your email address to inform you about our services and developments. You can unsubscribe at any time via the opt-out link in each email or by contacting privacy@eurobytes.eu. The legal basis is our legitimate interest in direct marketing (Article 6.1(f) GDPR). We retain your email address as long as you are subscribed and for no longer than 1 month after you unsubscribe.

Careers

If you apply for a position at EuroBytes, we process your personal data (name, address, email, phone number, CV, and attachments) to review and respond to your application. Processing is necessary for our legitimate interests (Article 6.1(f) GDPR), namely recruitment. We retain your data for 4 weeks after rejection or, with your consent (Article 6.1(a) GDPR), for up to 1 year.

Server log files

We automatically collect data about your use of our website, such as your IP address, account activity, data displayed or clicked on, browser type, date and time of access, cookie ID, and referrer URL. This is necessary for the optimal and secure operation of our website (Article 6.1(f) GDPR).

Does Eurobytes share your personal data?

We only share your personal data with third parties when necessary to provide our services (e.g., payment processors, domain registries), comply with legal obligations, or with your explicit consent. For example:

  • Payments may be processed by providers such as Stripe, PayPal, Mollie, or others, each with their own privacy policy.
  • If you request us to register a domain on your behalf, we provide the required data to the relevant registry.
  • We may disclose your data to authorities if required by law or court order.

Does Eurobytes transfer your personal data outside the EEA?

If we transfer your personal data outside the European Economic Area (EEA), we ensure adequate protection by using the European Commission’s Standard Contractual Clauses or other appropriate safeguards (Article 46.1(c) GDPR). For more information, please contact us: privacy@eurobytes.eu.

What are your rights?

Under the GDPR, you have the following rights regarding your personal data:

  • Right to access: Obtain confirmation and access to your personal data.
  • Right to rectification: Request correction of inaccurate data.
  • Right to erasure (“right to be forgotten”): Request deletion of your data under certain circumstances.
  • Right to restriction: Request restriction of processing, e.g., if you contest the accuracy of your data.
  • Right to data portability: Receive your data in a structured, commonly used, machine-readable format and transmit it to another controller.
  • Right to object: Object to processing based on legitimate interests or for direct marketing purposes.
  • Right to withdraw consent: Withdraw your consent at any time (without affecting the lawfulness of processing before withdrawal).

We will respond to your request without undue delay and within one month. This period may be extended by two months if necessary, considering the complexity and number of requests. If we do not act on your request, we will inform you of the reasons and your right to lodge a complaint with the supervisory authority.

What are the cookies and how does Eurobytes use them?

When using our website or app, various cookies may be saved on your device. Please consult our Cookie Policy.

Complaints?

If you believe your data protection rights have been violated and the matter cannot be resolved amicably, you have the right to lodge a complaint with the supervisory authority. In the Netherlands, this is the Autoriteit Persoonsgegevens.

Data privacy commitment?

At EuroBytes, we are committed to protecting your privacy. We process all personal data in strict compliance with the GDPR and other relevant privacy laws. We only collect the minimum amount of data necessary, treat all information confidentially, and never sell your data to third parties. Our technical and organizational measures are regularly reviewed and updated to ensure your data remains secure. For any questions or to exercise your data rights, please contact us at privacy@eurobytes.eu.